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Inside the Aroras’ playbook: Simon and Shalni on business, values and strategic giving

Energy. Honesty. Ambition. Those were the currents running through the room when British Asian Trust Chief Executive Hitan Mehta OBE sat down with Trustee and Vice-Chair Shalni Arora OBE and former B&M CEO Simon Arora for an intimate BAT Insights session.

For everyone who couldn’t be there, you didn’t just miss an event, you missed a rare, unfiltered conversation about what it really means to build success, live your values and use your influence to change systems, not just stories.

Simon began with the kitchen-table conversations of his youth: a modest family cash-and-carry in Manchester, a father who talked openly about customers, suppliers and bank managers.  That blend of encouragement and exposure to real business shaped a mindset that later helped him transform B&M from a 20-store regional chain into one of the UK’s most successful retailers.

The Arora philosophy? Ruthless clarity and beautiful simplicity. At B&M, everyone knew the two or three numbers that defined success. Store managers lived by daily sales performance year on year, wage costs as a percentage of sales, and shrinkage. No one was judged on how they sounded in meetings or the polish of their PowerPoints - only on the facts. “The numbers don’t lie,” he said. That discipline, combined with humility about luck, timing and talent, underpinned a journey that ended with Simon consciously choosing to step away at the peak, protect family harmony, and focus on what he knows best: the kind of businesses and assets he truly understands.

Shalni offered a powerful, values-driven counterpoint. Growing up in Eldoret, Kenya gave her a deep sense of community that extended far beyond the Asian diaspora. Later, her Master’s in International Development fundamentally reshaped how she thought about giving. She spoke candidly about the limitations of “sticking plaster” philanthropy; short-term projects, fragmented donations, and endless counting of “lives touched” rather than systems changed.

Through Savannah Wisdom, she now approaches philanthropy like an entrepreneur and an investor: analysing the market, mapping stakeholders, scrutinising governance, understanding the “product”, and backing long-term, catalytic work that tackles root causes like corruption, inequality, weak institutions, rather than symptoms. She challenged us to think beyond feel-good charity towards funding advocacy, policy, and ecosystem-building, especially in places where poverty is woven from many threads: education, health, livelihoods, mental well-being and governance.

Simon also reflected on a practical truth many donors recognise: giving well is often harder than giving generously. He noted that when it comes to delivering impact, especially across borders, credibility, capability and trusted local partnerships are everything. For supporters who want their money to work harder (and with fewer avoidable obstacles), the British Asian Trust provides an established platform: rigorous thinking, experienced teams, and in-country networks that help ensure funding is deployed responsibly and effectively. In other words, partnering with the Trust isn’t just about writing a cheque, it’s about backing an organisation with the governance, track record and reach to turn good intentions into measurable change.

Together, Simon and Shalni spoke openly about raising daughters not around wealth, but around curiosity (“ask a good question every day”), hard work, and purpose. Laziness is not tolerated; effort, integrity and contribution are. Even inheritance, they joked, is being redesigned to hardwire service into the next generation.

Perhaps the most electric moment of the evening came when the discussion turned to the British Asian diaspora. Our community, they argued, has the business instincts, capital and lived experience to be a profound force for good, but too often still gives reactively, short term, or only to what feels familiar. The invitation was clear: move from scattergun donations to strategic, long-term, impact-led philanthropy. Don’t just pull people out of the river, but ask who is pushing them in, and change that.

If that idea stirs something in you, then you’ve captured the essence of the night: success is only the beginning. What you choose to do with it is where the real story starts.